Direct Ferries - support for your booking
Booked your ticket through our booking partner Direct Ferries? Their help centre lets you change or cancel your booking and find your travel documents. Have your booking number ready.
Contact
Got a question about your booking or the crossing to Tallinn? Here are the right contacts to help.
Booking question
Support for tickets, rebooking and cancellations via Direct Ferries
Question about the crossing
Timetable, check-in and life on board - the operator for your route can help
Ferry operators - questions about the crossing
For questions about the timetable, check-in, cabins or bringing your vehicle on board, the operator for your route is the right contact. Tickets booked directly with the operator are also managed there.
- Tallink Silja Line: Contact, tel. +49 40 547 541 222
- Viking Line: Customer service, tel. +358 9 123574
- Eckerö Line: Contact (English), tel. +358 9 2288 544